Frequently Asked Questions
Everything you need to know about shopping with andanté
What is the typical shipping timeline for my order?
At andanté, we strive for timely delivery. Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How do I ensure I choose the right size?
Detailed size guides are available on every product page. We recommend measuring yourself and comparing it to our chart, as our 'andanté fit' is designed to be slightly tailored yet comfortable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Where are andanté products manufactured?
Sustainability and ethics are at our core. Our garments are ethically produced in certified factories in Portugal and Italy, ensuring fair wages and high-quality craftsmanship.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.